Jill's Journey Du Jour
Come Along For the Ride
No One Should Take Themselves So Seriously
What happens when you revisit Looney Tunes after years in the workplace? Suddenly Bugs, Daffy, Marvin and Wile E. Coyote seem remarkably familiar.
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Please Tell Me What There’s To Complain About
I joined a study about customer service failures with plenty of material to share. Then the company conducting the research handed me another example of its own.
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