Jill's Journey Du Jour
Come Along For the Ride
Please Tell Me What There’s To Complain About
I joined a study about customer service failures with plenty of material to share. Then the company conducting the research handed me another example of its own.
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I Can Tell That We Are Gonna Be Friends
Meet Anxious duck: a small yellow rubber duck who appeared on my Jeep one day and somehow ended up with a name, a voice, a wardrobe and opinions.
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There Is a Season (Turn, Turn, Turn)
Christmas. On August 10. My first reaction: way too early. But the longer I thought about the ad, the less certain I became.
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